Privacy Policy
Urban Windows Ranchi
Effective Date: 14.02.2026
Last Updated: 25.02.2026
1. Introduction
Urban Windows Ranchi ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with applicable laws of India, including the Information Technology Act, 2000, and applicable rules relating to data protection and privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, request brochures, or contact us for appointments.
By using our website, you consent to the practices described in this Privacy Policy.
2. Nature of Our Services (Offline Business Model)
Urban Windows Ranchi operates primarily as an offline service provider. Our website is intended for informational purposes, appointment scheduling, and customer communication only.
We do not offer any online payment processing through our website. All transactions, if any, are conducted offline through authorized representatives and official business channels.
3. Information We Collect
A. Personal Information You Provide
We may collect personal information when you:
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Fill out appointment scheduling forms
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Request a brochure download
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Contact us through website forms
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Subscribe to newsletters or email communications
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This information may include:
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Full Name
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Phone Number
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Email Address
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Address or Location Details
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Project requirements or service preferences
Any other information voluntarily provided
B. Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser type
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Device type
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Pages visited
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Time and date of visit
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Referring website
This information helps us improve website performance and user experience.
4. Use of Your Information
We use collected information for legitimate business purposes, including:
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Scheduling appointments
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Providing brochures and product information
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Responding to inquiries
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Improving our services and website functionality
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Sending subscription emails, newsletters, or promotional communications (only if subscribed)
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Internal record keeping
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Legal compliance and dispute resolution
We do not sell or rent your personal information to third parties.
5. Forms and Customer Data Collection
Our website contains forms that collect customer details for:
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Appointment scheduling
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Brochure download requests
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Customer inquiries
Information submitted through these forms is used strictly for business communication and service delivery purposes.
Our website may use cookies and similar tracking technologies to:
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Improve website performance
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Understand user behavior
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Enhance user experience
Cookies do not collect sensitive personal information.
Users may disable cookies through their browser settings. However, some website features may not function properly if cookies are disabled.
7. Email Subscription and Communications
If you subscribe to our email list, we may send:
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Service updates
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Promotional offers
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Product information
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Newsletters
You may unsubscribe at any time using the unsubscribe link in the email or by contacting us directly.
8. Data Protection and Security
We implement reasonable technical and organizational security measures to protect your personal information, including:
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Secure data storage
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Restricted access to authorized personnel
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Protection against unauthorized access, misuse, or disclosure
However, no electronic transmission over the internet can be guaranteed to be 100% secure.
9. Sharing of Information
We may share information only under the following circumstances:
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With authorized employees or service providers for business operations
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When required by law, court order, or government authority
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To protect legal rights, safety, or prevent fraud
We do not share personal information for marketing by third parties.
10. Legal Compliance and Jurisdiction
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Ranchi, Jharkhand, India.
We comply with applicable provisions of:
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Information Technology Act, 2000
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Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
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Applicable data protection and privacy regulations in India
11. Data Retention
We retain personal information only for as long as necessary to:
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Fulfill business purposes
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Provide services
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Comply with legal obligations
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Resolve disputes
After this period, information may be securely deleted.
12. Your Rights
You have the right to:
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Request access to your personal data
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Request correction of inaccurate data
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Request deletion of your data (subject to legal obligations)
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Withdraw consent for communications
To exercise your rights, please contact us.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
Users are encouraged to review the privacy policies of those websites separately.
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated "Last Updated" date.
Continued use of the website after changes constitutes acceptance of the revised policy.
15. Contact Information
Ranchi, Jharkhand, India
Phone: +91- 9294969892
Website: https://www.urbanwindows.co/
Disclaimer: This Privacy Policy is for informational purposes only and does not constitute a legal contract. Please review our Disclaimer and Terms & Conditions pages for additional legal information.
